Jat-ko stool

The following additional services are available for your delivery:

• Carry-in service
• Unpacking and removal of packing materials
• Recycling of your old (similar) furniture
• Assembly

Available services may vary depending on your delivery address. You'll see the exact options available to you at checkout once you’ve entered your address details.

• Mainland Finland
• Sweden
• Germany
• Belgium
• Bulgaria
• Spain
• Italy
• Austria
• Latvia
• Lithuania
• Luxembourg
• Portugal
• Poland
• France
• Romania
• Slovakia
• Slovenia
• Denmark
• Czech Republic
• Hungary
• Estonia

If you have any questions about delivery areas, please contact our customer service by email.

Stock items are usually delivered in Finland within 5-12 working days after ordering. For other countries, the delivery time is usually 2-4 weeks. The exact delivery time depends on the delivery address and any additional services. Some products are shipped directly from the manufacturer, which may affect the delivery time. If you order several different products, they may arrive as separate shipments.

We aim to keep the delivery times on our product pages up to date, but we reserve the right to make changes. If you wish, you can ask our customer service for more precise delivery times.

Delivery options

Finland
Small items are delivered to the nearest pick-up point (Posti, Postnord or Matkahuolto) or home delivery, according to your choice.
Larger furniture is always delivered to your front door, which means your front door or, for apartment buildings, the front door of the building. Depending on your postcode area, you can choose additional services such as carried-in and unpacking.

Other countries
All products are delivered to the home yard (the front door of your home or the front door of an apartment building).

Receiving the delivery
Always check the condition of the product and the package when you receive it and make sure that you receive the product and the package in good condition. Any damage in transit should be reported to us immediately by e-mail. Please include photos of the damage. If the shipment is delivered by home delivery, ask the delivery service representative to note down any visible damage.

Return conditions
You have the right to return your purchase within 14 days of receiving it. We will refund the payment for a faultless and unused product within 14 days of receiving the returned product.

Please note that the cost of returning a non-defective product will be charged to the customer. The product to be returned must be in its original packaging and in perfect condition to be sold. The packaging may be opened for inspection, but we will not be liable for any damage caused by careless opening of the packaging.

If you wish to return the product, please contact our customer service department by email for further instructions.

Reklamations
If there is a fault in the product, please contact us immediately by email. Please include photos clearly showing the defect and the product as a whole. Our priority is to correct the defect or provide a spare part. If the defect cannot be repaired, we will replace the product with a new one.