Customer service

This page provides quick answers to the most common questions. Further down, you will also find a contact form if you cannot find the answer to your question in our online store.

FAQ

Contact form

Our customer service team is available from
Mon-Fri: 9:00-16:00 (Finnish time)

Our customer service will be closed during the following holidays:

June 19 – Midsummer Eve

We aim to respond to all enquiries within the next working day at the latest.

Complaints

You can find the form for submitting a complaint and sending the required image file at the bottom of the Delivery and Return Terms page.
You can also send the claim and picture by email to the customer service.

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